Help Centre
Everything you need to know before you travel with us.
How do I book and pay?
Open a tour, choose your date, the number of travellers and the accommodation level, then press “Book & pay”. You pay securely online with PayPal or any debit or credit card through PayPal checkout (no PayPal account needed). You receive a confirmation by email and we contact you on WhatsApp within a few hours.
How are your prices set?
Every tour is private and has one clear all-inclusive price for your group, shown on the tour page for 1 to 12 travellers, with standard or upgraded accommodation. The more you are, the less you pay per person. No hidden fees.
What is your cancellation policy?
Free cancellation with a full refund up to 48 hours before day trips and up to 14 days before multi-day tours.
Are your tours private or shared?
All our tours are private: only you and your travel companions, with your own vehicle and driver-guide.
Can you build a custom itinerary?
Yes. Tell us your dates, interests and budget, and a local travel designer will plan a tailor-made route across Morocco with clear, all-inclusive prices.
Is Morocco safe for travellers?
Morocco is a welcoming country and very popular with families and solo travellers. Our licensed drivers and guides look after you throughout the trip.
What should I wear?
Light, modest clothing that covers shoulders and knees is comfortable and respectful. Bring a warm layer for the desert and the mountains at night.